Introduction
Privacy Policy for ("The Platform") or ("Link-Fin.io")
At Link-Fin, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our universal financial connector platform ("Platform"). By accessing our Platform, you agree to the practices described in this policy. If you do not agree, please refrain from using our services.
1. Information we collect
We collect personal information to provide, improve, and secure our services. This information includes:
1.1 Information You Provide Directly
- Account Information: When you create an account, we collect your name, email address, payment details, and other relevant information.
- Support Requests: When you contact us, we collect details about your inquiry to provide assistance.
1.2 Information We Collect Automatically
- Usage Data: We collect data about your interactions with the Platform, including pages visited, features used, and actions taken.
- Device Data: Information about the device you use to access the Platform, such as IP address, operating system, browser type, and device identifiers.
1.3 Information from Third Parties
When you connect third-party applications to the Platform, we may access data from those services as authorized by you and governed by their respective privacy policies.
2. How we use your information
We use your information to:
- Provide Services: Facilitate the integrations and workflows on the Platform.
- Improve the Platform: Analyze usage patterns to enhance features and fix issues.
- Communication: Send service-related messages, updates, and support responses.
- Compliance and Security: Prevent fraud, enforce our terms, and comply with legal obligations.
We will not sell or share your data for marketing purposes without your consent.
3. Data sharing and disclosure
We share your information only in the following cases:
3.1 Service Providers
We engage trusted third-party service providers to support our operations, such as cloud hosting, analytics, and payment processing. These providers are contractually bound to protect your data and use it only for the agreed purposes.
3.2 Legal Compliance
We may disclose your information if required by law, such as in response to a court order, subpoena, or government request.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity, subject to confidentiality obligations.
3. Data Sharing and Disclosure
We share your information only in the following cases:
3.1 Service Providers
We engage trusted third-party service providers to support our operations, such as cloud hosting, analytics, and payment processing. These providers are contractually bound to protect your data and use it only for the agreed purposes.
3.2 Legal Compliance
We may disclose your information if required by law, such as in response to a court order, subpoena, or government request.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity, subject to confidentiality obligations.
4. Data retention and security
4.1 Retention Period
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize the data.
4.2 Security Measures
We implement industry-standard measures to protect your information, including encryption, firewalls, and access controls. While we strive to secure your data, no system is completely foolproof.
5. Your privacy rights
Depending on your location, you may have the following rights:
5.1 Access and Correction
You can request access to your data or ask for corrections if the information we hold is inaccurate.
5.2 Data Deletion
You can request the deletion of your data, subject to legal or contractual obligations.
5.3 Data Portability
You can request a copy of your data in a structured, machine-readable format.
5.4 Opt-Out of Marketing
You can opt-out of receiving promotional communications. Note that we may still send service-related messages.
To exercise these rights, contact us at [Your Contact Information]. We may require verification of your identity to process your request.
6. Cookies and tracking technologies
We use cookies and similar technologies to enhance your experience and analyze Platform usage.
6.1 Types of Cookies
- Essential Cookies: Required for the Platform’s operation.
- Analytics Cookies: Help us understand user behavior and improve functionality.
- Preference Cookies: Store your preferences for personalized experiences.
6.2 Managing Cookies
You can adjust your browser settings to manage or disable cookies. However, disabling cookies may impact the functionality of the Platform.
7. International data transfers
If you use the Platform from outside Europe and the GDPR regulations, your data may be transferred to and processed in countries where data protection laws may differ. We ensure adequate safeguards, such as standard contractual clauses, are in place to protect your information.
8. Changes to this policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or enhancements to the Platform. Significant changes will be communicated to you through email or notifications on the Platform. The updated policy will include the "Last Updated" date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: [hello @ link - fin . com]
- Address: Traverse d'Esope 6, 1348 Louvain-La-Neuve, Belgium
This Privacy Policy reflects our commitment to transparency and security. By using the Platform, you agree to the practices described herein. For additional details, refer to our [Terms of Service]